Manhattan Home Design, a furnishings company concentrating on mid-century contemporary and modern items, placements itself as a supplier of "affordable deluxe." The company supplies a curated collection of furniture, consisting of famous reproductions and initial designs, intending to bring high-quality, trendy items to a large target market.
Brand Approach and Products
The brand's core approach, as highlighted by chief executive officer Becca Polak, is to supply practical and stylish furniture that shapes the means people live. Polak, a previous company legal representative that acquired Manhattan Home Design in May 2024, brings a focus on customer-centric service and high quality. The business's directory includes popular things like the Mario Bellini Sofa and the Ducaroy Sofa, typically made with high-end products such as Italian natural leather and velour.
Manhattan Home Design Reviews and the Sitejabber Experience
A detailed check out Manhattan Home Design Reviews from both the company's web site and independent review platforms exposes a mixed image. The Sitejabber site offers a specifically telling perspective, with an total rating of 2.6 out of 5 stars, suggesting a pattern of customer frustration.
Favorable Responses:
Several customers commend the aesthetic and top quality of the furniture, noting that items commonly exceed assumptions in regards to material and craftsmanship.
Some evaluations from the business's internet site emphasize products as "statement-making" and " precisely what I needed to pull the room together."
Older reviews from third-party websites likewise point out positive experiences with item quality and timely delivery.
Adverse Responses:
Much more current testimonials on independent sites like Sitejabber and Houzz paint a less favorable photo, with constant problems concerning solution, value, and deceitful advertising.
Common grievances highlighted on Sitejabber and other systems consist of:
Poor customer support: Clients report a absence of interaction and difficulty solving concerns.
Misleading practices: There are discusses of items being listed as "in stock" when they are not, along with a " trickery" method with furnishings top quality and sales.
Delivering and distribution concerns: Lengthy hold-ups, unfinished orders, and damaged items upon arrival are frequently pointed out.
Problem with returns and refunds: Consumers have actually reported considerable obstacles in getting refunds or substitutes for harmed or poor-quality items.
Manhattan Home Design Becca Polak
Becca Polak is the chief executive officer and proprietor of Manhattan Home Design. Her history remains in the corporate and legal world, and she ManhattanHomeDesign Reviews acquired the business with the objective of boosting the on the internet furnishings purchasing experience. She is also a factor to the firm's blog site, where she writes about interior design fads and tips. Her management is concentrated on curating ageless, high-quality items and changing the company's track record through a extra customer-centric method.